01What You're Buying
Lead Rescue provides an AI-powered call answering and lead-capture system (“the Service”) consisting of:
- AI-generated call summaries, tone reads, and dispatch notes delivered via a private dashboard
- Email notification for each new call
- Integration with your existing phone number — no new number required
Not included unless you're on the Care Plan add-on: photo capture from customer texts, monthly strategy calls, revisions, and priority support. Photo capture additionally requires A2P 10DLC registration and is not available until that approval is complete, regardless of plan.
02Plans & Pricing
Revenue Capture Engine — Month-to-Month
$500 setup fee due at signup. 30-day free trial, then $597/mo starting day 30. Cancel anytime after the trial with no further obligation beyond the current billing period. The $500 setup fee is non-refundable, including if you cancel during the 30-day trial — it covers the setup and configuration work completed at the start of the engagement.
Revenue Capture Engine — 3-Month Commitment
$497/mo, due today. Setup fee waived. No trial — billing begins immediately. Minimum term: 3 months. Includes first month of Care Plan free (converts to $197/mo on day 30 unless cancelled separately).
Care Plan Add-On
$197/mo. Includes up to 2 revisions/month, one 30-minute strategy call/month, priority support, and SMS notification for new calls.
One-Off Support
$125/hr, billed for work outside standard setup and included support. Applies to non-Care Plan clients.
03Term, Renewal & Cancellation
- The 3-Month Commitment plan requires a minimum 3-month term. After that, it converts to month-to-month automatically unless cancelled.
- Early cancellation of the 3-Month Commitment: if you cancel before completing the 3-month minimum term, the $500 setup fee (originally waived) becomes due and will be charged.
- The Month-to-Month plan may be cancelled at any time with no penalty, effective at the end of the current billing cycle. No partial-month refunds.
- To cancel, notify Lead Rescue in writing (email) at least 5 business days before your next billing date.
04Payment Terms
- Fees are billed automatically to the payment method on file.
- If a payment fails, we'll attempt to notify you and retry. Service may be paused after 7 days of unresolved non-payment.
- All fees are in USD and exclusive of any applicable taxes.
05Refunds
- Setup fees are non-refundable once work has begun.
- Monthly subscription fees are non-refundable for partial months — if you cancel partway through a billing cycle, you will not receive a prorated refund for the unused days.
- No refunds are issued for the early cancellation fee charged under the 3-Month Commitment (Section 3).
06Service Limitations & Liability
- The Service relies on conditional call forwarding configured on your existing phone line to route unanswered calls to the Voice AI receptionist. This depends on your carrier's settings and must be correctly enabled — Lead Rescue is not liable for missed calls caused by forwarding that was never activated, was disabled, or was misconfigured on your end.
- The Service depends on third-party infrastructure — your phone carrier, GoHighLevel, and related platforms — that Lead Rescue does not control. We are not liable for missed calls, delays, or lost business resulting from outages, carrier issues, or third-party platform downtime outside our control.
- Lead Rescue's total liability for any claim related to the Service is limited to the fees paid by you in the 3 months preceding the claim.
- The Service assists with call handling and lead capture but does not guarantee any specific volume of leads, bookings, or revenue.
07Data & Privacy
- Lead Rescue processes call transcripts and caller phone numbers solely to deliver the Service (dispatch notes, dashboard reports, notifications).
- Data is stored securely via our backend infrastructure and is not sold or shared with third parties outside what's necessary to operate the Service.
- You are responsible for ensuring your own compliance with applicable consent requirements (e.g., A2P/SMS consent) for your customers.
08Changes to These Terms
Lead Rescue may update these terms from time to time. Continued use of the Service after an update constitutes acceptance of the revised terms.
This document is a practical starting point and has not been reviewed by an attorney. Have it reviewed before scaling SMS volume or once you're A2P-registered.